MWH Abu Dhabi has won a key contract for a strategic consultancy project for the Abu Dhabi Sewerage Services Company (ADSSC). The six months contract will help the relatively new client company establish the strong foundations needed to meet the demands created by the rapid growth in Abu Dhabi’s population and commercial sector, and the new regulatory requirements.

MWH has a strong track record of providing engineering services to ADSSC’s predecessor, the Abu Dhabi Municipality that has historically run all the Emirate’s water and wastewater services. The new contract covers a small but significant project for ADSSC who took over the services 18 months ago.

The contract comprises two main interconnected components. Firstly, MWH will facilitate negotiations with two of ADSSC's sister companies, Abu Dhabi Distribution Company (ADDC) and Al Ain Distribution Company (AADC), who hold the sole source of customer information in the Emirate. Whilst ADSSC holds details of sewage networks and connections, they do not currently bill customers and hold no customer data.

Times are changing and the company now requires up to date customer data as it may be billing in the future and must measure its customer's fixing requirement within a regulatory environment. MWH’s role will include analysing current customer facing business processes and designing linking processes to support a new Service Level Agreement (SLA) that will be used as a ‘road map’ for collaboration between ADSSC, ADDC and AADC.

The second component of the contract involves designing the client’s trade effluent policy from start to finish, after identifying trade effluent discharges from analysis of the existing customer data. This will cover the entire range of policy, permitting, guidance, billing, treatment procedures and documentation for trade effluent dischargers. Both components will be summarised in an implementation plan.

Andrew Scoble, Business Unit Leader for MWH Abu Dhabi said: “This is a very exciting project which MWH is well equipped to fulfil, with its mix of core wastewater engineering and business solutions expertise. We will be using a combination of local experience and expertise and global know-how to deliver the best solution for our client.”

Sinead Young will manage the project from MWH’s Abu Dhabi office, with additional specialist expertise being provided by Dr Ashley Grey at MWH’s Europe, Middle East, Africa and India (EMEAI) Service Centre in the UK, who will design the trade effluent processes, and Ron Butler, a work processes expert from UK Business Solutions Group, who will draft and negotiate the Service Level Agreement and associated business processes.

Sinead Young will manage the project from MWH’s Abu Dhabi office, with additional specialist expertise being provided by Dr Ashley Grey at MWH’s Europe, Middle East, Africa and India (EMEAI) Service Centre in the UK, who will design the trade effluent processes, and Ron Butler, a work processes expert from UK Business Solutions Group, who will draft and negotiate the Service Level Agreement and associated business processes.

Andrew Scoble said: “This project is a strategic initiative for our client. Abu Dhabi is experiencing explosive growth and the challenge for ADSSC is to provide a service that meets the growing need in a creative and efficient way that both adds value and satisfies the newly established regulator who will be monitoring performance and capital efficiency. We are delighted to be able to play a part in helping ADSSC meet this significant challenge.”

For more information, please contact Andrew Scoble on+971-2-6421700 or Andrew.J.Scoble@mwhglobal.com.

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About MWH

Headquartered in Broomfield, Colo., MWH is a private, employee-owned firm with approximately 6,000 employees worldwide. The company provides water, wastewater, energy, natural resource, program management, consulting and construction services to industrial, municipal and government clients in the Americas, Europe, Middle East, India, Asia and the Pacific Rim. For more information about MWH, please visit the company’s Web site at www.mwhglobal.com.