Ken Gedman, Director at MWH talks to the Institute of Water about the benefits of balanced decision making for UK water companies to deliver optimum value and services to customers.
Ken talks about why he believes it is paramount that water companies balance a range of competing factors in order to make cost effective and efficient decisions that consider forward-looking and long term needs. However, taking into account these priorities whilst decision making can prove to be a challenging and complex procedure. Achieving a balance between delivering cost effective outcomes with efficient delivery, maintaining a long term stable asset base whilst meeting ever increasing customer expectations is vital for a smooth and successful transition into AMP7.
Ken goes on to say why he believes the disregard of effective decision making might create financial and affordability challenges for water companies and customers further down the line.
Read the full article published online in the Institute of Water Summer 2016 Issue here.